Privacy policy
2026-10-01
Controller and contact
Regent and Co., spol.s r.o., IČO 35688548, Vlastenecké nám. 3, 851 01 Bratislava. Hotel Dominika. recepcia@hoteldominika.sk · +421 904 744 020.
Data and purposes
The contact form processes your name, e-mail, optional phone and message to answer your enquiry or pre-contract request. The message is e-mailed to reception and is not stored in the booking database. For reservations we process your name, surname, e-mail, phone, dates, room type, number of adults and children’s ages, selected services, price, status, reservation number and optional note. We record the accepted terms version and acceptance time. Please do not put health or other sensitive data in the note. This website does not collect payment card details.
Legal bases
Handling bookings, communication and accommodation: steps towards and performance of a contract, GDPR Art. 6(1)(b). Statutory records and accounting: legal obligation, Art. 6(1)(c). Security and protection of rights: legitimate interest, Art. 6(1)(f), including technical data, IP address and administration logs. Optional storage and the external map use separate consent which you may withdraw. Replies to general contact enquiries are based on our legitimate interest in handling incoming correspondence; pre-contract requests are based on steps towards a contract.
Access and recipients
Authorized hotel staff and, as needed, hosting, e-mail and IT providers receive the data necessary to handle bookings; competent authorities receive data where legally required. Booking e-mails are sent to the guest and hotel. Data is not sold or used for automatic advertising mailings.
Retention
Booking data is retained while handling the reservation and stay and afterwards as needed for settlement, complaints and legal claims under the applicable statutory periods. Mandatory records are kept for their legal retention periods. Criteria include the end of the stay, payment settlement, unresolved complaints and the duration of legal claims. The controller must delete or anonymize data no longer needed; this website does not do this automatically.
Your rights
Subject to legal conditions, you may request access, correction, erasure, restriction or portability and object to processing based on legitimate interest. Erasure does not cover records required by law or necessary for legal claims. Contact recepcia@hoteldominika.sk · +421 904 744 020. You may complain to the Slovak Office for Personal Data Protection: https://dataprotection.gov.sk.
Required data and decisions
Fields marked with an asterisk are needed to complete the booking. The note is optional. There is no profiling or solely automated decision-making with legal effects; the hotel confirms the order.
Cookies and external services
Use Cookies in the footer to view details and withdraw consent. The Google map is optional, provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Once enabled, Google may process your IP address and browser data outside the EEA under its policies and applicable safeguards: https://policies.google.com/privacy. Social media and Booking.com links open separate services only when clicked.
Cookies and privacy settings
2026-10-01
Storage
hdConsentV2 in localStorage records your choice for up to 180 days; on your next visit after expiry you will be asked again. hdLang remembers the language only with permission and until the choice is renewed. The administration uses the session cookie hd_admin for secure login; the public booking form does not use it.
Optional services
The Google map does not load without consent. Once enabled, Google may set its own cookies and process technical data under its policies. Remembering the language is a separate option. This package does not use advertising or analytics cookies.
Change or withdraw
You can change your choices here at any time. Withdrawal removes the saved language and stops loading the external map on this site. Remove any cookies already set on Google’s own domain in your browser settings. Refusing optional services does not prevent booking.
Reservation terms
2026-10-01
Provider
Regent and Co., spol.s r.o., IČO 35688548, Vlastenecké nám. 3, 851 01 Bratislava. Hotel Dominika, recepcia@hoteldominika.sk · +421 904 744 020. These terms apply to direct bookings on this website. Bookings via other portals follow the terms of their respective offers.
Order and confirmation
Select your dates, room, guests and services and review the details and price before submission. The button with an obligation to pay submits an accommodation order. The automated message acknowledges receipt; the hotel sends a separate binding stay confirmation. If the hotel does not confirm the order, no accommodation contract is formed.
Price and payment
Before submission you see the room and selected services price, city tax and total including that tax. Services not selected are not charged in this order. Hotel services prices include applicable taxes, with city tax shown separately. Pay at reception on arrival; the website does not take card payments or require an online deposit.
Arrival and departure
Check-in is from 14:00 and check-out by 11:00. Arrange late arrival or special requests with reception beforehand; an optional note does not guarantee that a request can be met.
Changes and cancellation
The specific free cancellation date is shown in the offer and before submission and included in the booking e-mail. The deadline is 23:59 on that date in the Europe/Bratislava time zone. Use the secure e-mail link to cancel or contact reception. After the deadline or to change dates, contact the hotel for review. No additional flat cancellation fee is set for this online offer.
Withdrawal
The general 14-day withdrawal without a reason does not apply to accommodation for specific dates under Section 19(1)(l) of Slovak Act 108/2024. This does not affect the agreed free cancellation or statutory rights relating to defective services.
Complaints and disputes
Report problems promptly to reception so they can be addressed. You may also send complaints or requests for remedy to the provider’s e-mail or registered address with your reservation number and a description. Statutory consumer rights remain unaffected. If a remedy request is rejected or not answered within 30 days, you may contact a competent alternative dispute resolution body, such as the Slovak Trade Inspection: https://www.soi.sk/alternativne-riesenie-spotrebitelskych-sporov.
Data and terms version
See the Privacy policy for data processing. Optional cookie consent is not required to book. The terms accepted with the order are stored with the reservation and included in the reservation e-mail. Effective 1 October 2026.
